Assistant NOC Manager

Playpark Company Limited (TH)

DATE: September 5, 2023





Jobs Descriptions

  • Manage the Network Operations (NOC) team and overall operations to ensure stability of the infrastructure, systems and applications across multiple Care Delivery Organizations
  • Responsible for the environments’ health and ability to quickly facilitate critical incidents to improve service availability and continuity
  • Align and develop processes that focus on service restoration after an incident occurs. Proactively ensure monitoring and alerts are updated to prevent future incidents
  • Maintenance and support of all main systems and provide all infrastructure services
  • Maintain and manage servers and network system like gateway, Router, L2-L3 Switch, Firewall, WEB, DNS, Proxy, Mail, VMWARE technology ,SAN storage 
  • Provide Server performance monitoring and tuning
  • Troubleshoot server/web farms and network operations system (Windows Server/ Unix)
  • Analyst system threshold data and identify all sources of problems and recommend course of action to increase performance 
  • Responsible for system management tools and implement the systems 
  • Define and configure schedule events for system administration and backup procedures
  • Deploy disaster recovery program for the entire data centre
  • Performs other related duties as assigned


  • Bachelor’s degree in Information Technology, Computer Sciences, Computer Engineering, or related fields .
  • Bachelor's Degree or equivalent work experience
  • 5+ years of expert level demonstrated NOC experience leading and supporting IT teams
  • 5+ years of experience with monitoring solutions and delivery experience working for Incident, Problem, Change, or Service Request Management.
  • To perform in planning, deploying, monitoring all servers and related systems procedures
  • Experience in large-scaled data center is a plus
  • Have experience in system and network security will be an advantage.
  • Good communication skill and team working.



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