Assistant NOC Manager

Playpark Company Limited (TH)

DATE: September 5, 2023

WORKING HOURS

Full-Time

LOCATION

BANGKOK, THAILAND

Jobs Descriptions

Manage the Network Operations (NOC) team and overall operations to ensure stability of the infrastructure, systems and applications across multiple Care Delivery Organizations
Responsible for the environments’ health and ability to quickly facilitate critical incidents to improve service availability and continuity
Align and develop processes that focus on service restoration after an incident occurs. Proactively ensure monitoring and alerts are updated to prevent future incidents
Maintenance and support of all main systems and provide all infrastructure services
Maintain and manage servers and network system like gateway, Router, L2-L3 Switch, Firewall, WEB, DNS, Proxy, Mail, VMWARE technology ,SAN storage
Provide Server performance monitoring and tuning
Troubleshoot server/web farms and network operations system (Windows Server/ Unix)
Analyst system threshold data and identify all sources of problems and recommend course of action to increase performance
Responsible for system management tools and implement the systems
Define and configure schedule events for system administration and backup procedures
Deploy disaster recovery program for the entire data centre
Performs other related duties as assigned

Bachelor’s degree in Information Technology, Computer Sciences, Computer Engineering, or related fields .
Bachelor's Degree or equivalent work experience
5+ years of expert level demonstrated NOC experience leading and supporting IT teams
5+ years of experience with monitoring solutions and delivery experience working for Incident, Problem, Change, or Service Request Management.
To perform in planning, deploying, monitoring all servers and related systems procedures
Experience in large-scaled data center is a plus
Have experience in system and network security will be an advantage.
Good communication skill and team working.