1. Project Management

• Manage IT projects end-to-end from requirement gathering, solution design, development, testing, Go-Live and project closure. 

• Handle projects related to Game Platform, Payment, Web/Mobile, API/SDK Integration, Infrastructure, Data, and Digital Solutions. 

• Manage project scope, timeline, resources, risks, dependencies, vendors, quality, and key deliverables. 

• Balance delivery speed, business agility, security, risk, and operational stability. 

• Maintain essential project documentation and continuously improve PM standards, SOPs, and working processes. 

2. Business & Regional Stakeholder Management

• Work closely with Business, Product/Game Operations, Regional Offices, Internal IT, Vendors, Game Publishers, and Technology Partners. 

• Understand business needs and translate them into practical technology solutions and actionable project plans. 

• Build strong relationships with regional stakeholders, particularly the Singapore/Malaysia team. 

• Facilitate requirement discussions, project meetings, workshops, and management updates. 

• Provide regular updates on project progress, risks, issues, dependencies, and key decisions. 

• Bachelor’s degree or higher in IT, Computer Science, MIS, Computer Engineering, or related fields. 

• Minimum 3–5 years of experience in IT Project Management, Technical Project Management, or related roles. 

• Experience in Gaming, Digital Platform, Payment, FinTech, E-Commerce, or Technology businesses is preferred. 

• Good understanding of SDLC, Agile, Scrum, Waterfall, and Hybrid methodologies. 

• Good understanding of API Integration, SDK Integration, Web/Mobile Applications, Databases, Infrastructure, and System Integration. 

• Experience using tools such as Jira, Confluence, ClickUp, Microsoft Teams, SharePoint, or equivalent. 

• Strong stakeholder management, communication, problem-solving, coordination, and negotiation skills. 

• Proactive, hands-on, and able to manage multiple projects and priorities simultaneously. 

Preferred Game / Platform Experience 

• Experience in PC Online Game, Game Publishing, MMORPG, or Live Game Service is highly preferred. 

• Experience with Game Platforms, Account/Authentication, Payment Systems, APIs, SDKs, Game Data, Release/Patch Management, or Live Operations is an advantage. 

• Experience coordinating with game developers, publishers, or regional/global technology partners is highly preferred. 

• Direct experience with MapleStory / MapleStorySEA or related game services is a plus, but not mandatory. 

Language & Travel 

• Strong English communication skills are required, including the ability to conduct meetings, workshops, requirement discussions, vendor coordination, and management presentations. 

• Primary work location: Thailand. 

• During the initial onboarding and transition period, the role may work from the Malaysia office for approximately 2–4 weeks to understand the business, working environment, and key stakeholders. 

• Regular business travel to Malaysia may be required, potentially around once per month depending on business and project needs.