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HR Operations & Compliance (Core Focus)

    Payroll & Benefits Administration: Oversee the accurate, timely, and compliant monthly payroll process for all Thai employees, adhering strictly to local tax and social security regulations.

    C&B Management: Manage the administration, communication, and utilization of all employee compensation and benefits programs (e.g., health insurance, provident fund).

    Policy & Legal Adherence: Develop, maintain, and enforce local HR policies and procedures in full alignment with Thai labor law. Ensure all HR systems and record-keeping meet compliance and audit standards.

    HRIS Management: Act as the local subject matter expert for the HRIS, ensuring data integrity for employee information, payroll, and benefits.

Recruitment & Talent Acquisition

    Full-Cycle Recruitment: Lead the end-to-end recruitment process for all positions in Thailand, from requisition to offer, focusing on cost-effective sourcing and high-quality candidate experience.

    Onboarding & Offboarding: Manage the efficient local onboarding process for new hires and conduct exit interviews and administrative offboarding processes to ensure smooth transitions.

    Talent Pipeline: Collaborate with department heads to understand their talent needs and proactively build a pipeline for key roles in the digital entertainment sector.

Employee Relations & Performance Support

    Employee Relations: Serve as the first point of contact for complex employee relations issues, providing expert guidance to managers and employees on conflict resolution, performance improvement plans, and disciplinary actions in a legally sound manner.

    Performance Cycle Support: Partner with the Regional HROD team to efficiently execute annual and mid-year performance review cycles, ensuring local adherence to timelines and process.

Team Leadership & Strategic Partnership

    Team Leadership: Lead, mentor, and manage the local HR team, overseeing their day-to-day operations, quality of service delivery, and professional development.

    Local Advising: Serve as the trusted HR advisor to the Thailand MD, providing timely counsel on operational, compliance, and local staffing matters.

    Regional Alignment: Maintain a strong dotted-line relationship with the Regional HROD Senior Manager, ensuring local operations and initiatives support the broader regional HR strategy.

Experience:

    Minimum Experience: Must be 30 years old or above with a minimum of 5 years of progressive experience managing the full operational scope of HR functions in Thailand.

    Functional Expertise: Proven hands-on expertise in Thailand Payroll, Compensation & Benefits administration, Recruitment, and Employee Relations in accordance with local laws.

    Management: At least 2 years of experience leading or overseeing an HR team or junior staff is required.

    Industry: Experience in high-growth, fast-paced industries (e.g., tech, digital, or gaming) is preferred.

Education:

Bachelor’s degree or higher in Human Resources Management, Business Administration, or a related field.

Technical Acumen:

    System Proficiency: Strong proficiency with HRIS/payroll systems and advanced usage of Microsoft Excel for data management and C&B analysis.

    Legal & Compliance: Deep and current understanding of the Thailand Labor Protection Act, social security, and income tax regulations affecting payroll and HR operations.

Leadership & Communication:

    Bilingual Fluency: Exceptional written and oral communication skills in both Thai and English are mandatory for local compliance and regional reporting.

    Relationship Building: Demonstrated ability to build trust and effective working relationships with local leadership, employees, and regional stakeholders.

Personal Attributes:

    Detail-Oriented & Accurate: Possesses an uncompromising commitment to accuracy, confidentiality, and compliance in all operational tasks.

    Proactive Problem Solver: Ability to anticipate and swiftly resolve operational bottlenecks and complex employee issues.

    Integrity: High level of professionalism, integrity, and ethical conduct.