Platform Operations Engineer (Shift-based)

Playpark Company Limited (TH)

DATE: มีนาคม 18, 2026

WORKING HOURS

Full-Time

About the Role

Join our team to help keep our game platform running smoothly 24/7.
You’ll be part of the frontline team ensuring system stability, supporting live game services, and responding to incidents in real-time.

This role is perfect for fresh graduates or early-career candidates who want to start their journey in infrastructure, systems, and IT operations — with hands-on experience in real production environments.

LOCATION

BANGKOK

Jobs Descriptions

Send your CV here : https://jobs.empeo.com/Playpark

Key Responsibilities:

Monitor system and game service status to ensure everything runs smoothly
Respond to alerts and incidents, and escalate when needed
Perform basic troubleshooting for system and network issues
Support live game operations and help resolve real-time problems
Handle daily operational tasks such as:
- System health checks
- Basic maintenance and updates
- Backup and service verification
Get hands-on experience with:
- Physical servers and data center environment
- Virtual machines (e.g. checking VM status, basic operations)
- Storage systems (basic monitoring)
- Network systems (basic connectivity checks)
Assist in basic infrastructure work (with guidance):
- Server setup, racking, and cabling
- Hardware checking (basic level)
Work closely with engineers, developers, and vendors to resolve issues
Maintain simple documentation and shift handover notes
Work in rotating shifts (day/night)

Qualifications

Who We’re Looking For

Fresh graduates or candidates with up to 1–2 years of experience in IT / Infrastructure / NOC
Degree in Computer Science, IT, Computer Engineering, or related fields
Basic understanding of:
- Linux or Windows systems
- Networking fundamentals (e.g. IP, connectivity)
Strong willingness to learn and grow in infrastructure and operations
Good problem-solving mindset and able to stay calm under pressure
Team player with good communication skills
Comfortable working in shift rotation (24/7)

Nice to Have

(Not required — we’re happy to teach you)

Internship or coursework in system / network / IT support
Basic knowledge of VMware or virtualization
Familiarity with monitoring tools
Interest in online services or gaming platforms

What You’ll Get

Hands-on experience with real production systems from day one
Opportunity to learn infrastructure (servers, network, data center)
Training and guidance from experienced team members
Friendly and supportive team environment